Refund Policy

Yipp subscriptions are sold through the App Store. Every payment is processed by Apple and billed to your Apple ID. We never see or store your card details, and we are not the seller of record for these purchases.

Because Apple takes the payment, refund requests go to Apple, not to us. We don't have the ability to issue a refund to your Apple ID ourselves.

Go to reportaproblem.apple.com and sign in with the Apple ID used for the purchase, then:

1. choose "Request a refund" (or "I'd like to…");
2. pick the reason that best fits your situation;
3. select the Yipp purchase from your order history and submit.

You can also contact Apple Support directly, or ask your card issuer about a chargeback. Apple reviews and decides refund requests — the outcome is Apple's decision, and we can't see it or speed it up. If approved, the money is returned to your original payment method by Apple.

You can cancel at any time in your Apple ID account settings — open Settings → [your name] → Subscriptions on your iPhone. To avoid the next charge, cancel at least 24 hours before the end of the current period.

Cancelling stops future renewals, and your Premium access continues until the end of the period you've already paid for. Cancelling does not automatically refund the current period — if you also want your money back, request a refund from Apple as described above.

Yipp's free tier (3 cat-sound translations per day) costs nothing, so there is nothing to refund there.

If a charge looks wrong — a duplicate, a renewal you didn't expect, or a purchase you don't recognize — email us at yipp.support@gmail.com and we'll help you check your purchase status and point you to the right Apple flow. We may still not be able to refund it ourselves, but we'll make sure you're not left stuck.

Questions about billing or refunds? Email yipp.support@gmail.com.